At Almaza Travel (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website almaza-travel.com or use our services.
1. Information We Collect
We may collect personal identification information to facilitate your booking and improve our services, including:
Personal Details: Name, email address, phone number.
Travel Information: Hotel name, room number, pickup location, travel dates, and tour preferences.
Technical Data: IP address, browser type, and device information collected automatically via cookies.
2. How We Use Your Information
We use your data for the following purposes:
Booking Processing: To process transactions, confirm reservations, and manage your bookings.
Communication: To send booking confirmations, itinerary updates, and support messages.
Service Fulfillment: To coordinate with our operational teams, drivers, and guides to ensure service delivery.
Improvement: To analyze website usage and improve our user experience.
3. Payment Information Security
For services requiring payment, whether online or offline:
If you pay online, your transaction is processed through a secure third-party payment gateway.
We do not store or save your full credit card information on our servers. All sensitive financial data is encrypted and processed by authorized payment providers.
4. Sharing Your Information
We do not sell your personal data. We may share necessary details (such as your name and pickup location) with trusted third-party service providers (e.g., transport drivers, boat operators, safari centers) strictly for the purpose of delivering the tour or service you booked.
5. Cookies
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
6. Your Rights
You have the right to request access to the personal data we hold about you or to request its deletion. To exercise these rights, please contact us at info@almaza-travel.com.
